SHIPPING & RETURNS
Shipping is free on every order being delivered in the Domestic US. Shipping to any other country will incur a shipping charge which will be provided at checkout.
We usually start processing orders as soon as they are received. We dispatch orders Monday through Friday. Orders are usually dispatched within 24 to 48 hours though it may take longer in certain circumstances. Orders received on a non-working day will be dispatched the next working day.
Orders should be received within the following time frame after it has been dispatched:
Domestic - standard shipping: 3 - 7 business days
International - Standard shipping*: 7 -14 days, but allow upto 21 days.
*Please note we are not responsible for any taxes or duties levied upon your shipment by customs authorities in the destination country. It is solely your responsibility to make these payments.
We will accept returns for a full refund (less shipping costs) within 28 days for products that are unused and in saleable condition. For products that have been used, we will provide a store credit in the amount paid. Please contact us with your return request at firstname.lastname@example.org.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you have received damaged, wrong or missing items. contact us immediately at email@example.com and we will happily take care of this for you.
Returns must be sent via a trackable shipping method.
For hygiene reasons, products that can not be returned include items such as makeup brushes, mascaras, eyeliners, lip balms, lip glosses, lip sticks, deodorants, teas, candles, sale items and food items including supplements unless they are faulty.