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SHIPPING & RETURNS

Shipping & Returns

Shipping

Shipping is free on orders $50+ for addresses in the Domestic US. Orders below $50 will incur a shipping charge of $5.99 for addresses in the US. Shipping to any other country will incur a shipping charge which will be provided at checkout.

We usually start processing orders as soon as they are received. We dispatch orders Monday through Friday. Orders are usually dispatched within 24 hours though it may take longer in certain circumstances like holidays and during special promotional events.. Orders received on a non-working day will be dispatched the next working day.

Orders should be received within the following time frame after it has been dispatched:

  • Domestic - standard shipping: 3-4 business days
  • International - Standard shipping*: 7 -14 days, but allow upto 21 days.

We can not guarantee delivery within this timeframe, due to many unforeseen circumstances and delays that may be caused by the package delivery service such as USPS and UPS. Once the package leaves our warehouse, we can't control the delivery of the package or delays arising with the carriers. We are not responsible for packages that are stolen, lost or missing, in cases where the tracking information states that the package has been delivered.

*Please note we are not responsible for any taxes or duties levied upon your shipment by customs authorities in the destination country. It is solely your responsibility to make these payments.

Returns

We will accept returns for a full refund (less shipping costs) within 28 days for products that are unused and in saleable condition. For products that have been used, we will provide a store credit in the amount paid (minus any return shipping fees). Please contact us with your return request at hello@artofpure.com.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you have received damaged, wrong or missing items. contact us immediately at hello@artofpure.com and we will happily take care of this for you.

Returns must be sent via a trackable shipping method.

For hygiene reasons, products that can not be returned include items such as makeup brushes, mascaras, eyeliners, lip balms, lip glosses, lip sticks, deodorants, teas, candles, sale items and food items including supplements unless they are faulty. All sale items are final sale and can not be returned.

Free & Fast Shipping
Over $50, 3-4 Business Days

Easy Returns
28 days

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